Shipping Policy
SHIPPING Details
All orders are delivered by the Carbonics delivery fleet or related partners in your area.
Delivery is available in all postal codes starting with L, M &N.
We run standard delivery routes based on your location. Orders must be submitted by 1 pm the day before your route delivery day. If you require special accommodations or alternative delivery days, don't hesitate to get in touch with us before placing your order.
Monday - Greater Toronto Area
Tuesday- Brantford, Burlington, Cambridge, Guelph, Kitchener/Waterloo, Hamilton, Oakville, St. Catharines, Stratford, Niagara Falls, Welland, and surrounding areas.
Wednesday - Chatham, Ingersoll, Leamington, London, Sarnia, St Thomas, Windsor, and surrounding area.
Thursday - Toronto, including Downtown
Friday-Arthur, Cambridge, Fergus, Elmira, Elora, Guelph, Kitchener/Waterloo, Mount Forest, and surrounding areas.
We offer a minimum once a week delivery to all remaining locations in the L and N postal codes. Our team will confirm your delivery day once we receive your order. Turnaround is typically two business days.
We reserve the right to ship orders of non-Hazmat items by courier if required.
If you're outside of our current service area, don't hesitate to get in touch with us and we will try to assist as best as we can.